Shipping Policy
INDELIBLE IMPRESSIONZ SHIPPING POLICY
Customer Satisfaction and Transparency
At Indelible Impressionz, we prioritize providing a smooth and transparent shipping experience. This Shipping Policy is designed to cover all aspects of our shipping practices, including timelines, tracking, and handling of issues.
Order Processing Time
All orders are processed within 2-7 business days. Please note that orders are not processed or shipped on weekends or holidays. We take care to ensure each order is printed on demand to maintain high quality and uniqueness.
Shipping Methods and Delivery Times
We offer the following shipping options for all orders shipped within the United States:
- Economy Shipping: Delivery within 4-8 business days.
- Standard Shipping**: Delivery within 2-5 business days.
Please note that delivery times are estimates and may vary depending on the destination and other factors beyond our control, such as carrier delays.
Shipping Costs
Shipping costs are calculated based on the selected shipping method and the destination of the order. The applicable shipping rates will be displayed at checkout for your convenience.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier's website and stay informed about your package's status.
Shipping Restrictions
We currently ship only within the United States. We do not ship to P.O. Boxes or APO/FPO addresses, so please provide a valid physical address to ensure successful delivery.
Delayed or Lost Orders
If your order is delayed or lost, please contact our customer service team at support@indelibleimpressionz.com. We will work with the carrier to resolve the issue promptly and ensure your satisfaction. If tracking shows delivery but you haven't received your package, please reach out to us within 14 days of the expected delivery date.
International Shipping
Currently, we do not offer international shipping. All shipments are limited to the United States.
Damaged or Defective Items
We take great care in producing and shipping our products, but we understand that issues may arise. Please inspect your order upon receipt. If your item is damaged, defective, or you received the wrong product, contact us immediately at support@indelibleimpressionz.com within 30 days of delivery. Provide your order number and a clear photo of the issue. Upon verification, we will offer a free replacement or a full refund.
Order Cancellation
All of our products are printed on demand, specifically for each customer at the time of order. As a result, orders cannot be canceled or modified once they are placed.
Returns and Exchanges
Please refer to our [Return and Exchange Policy] for instructions on how to handle returns or exchanges due to defective or incorrect items.
Contact Us
For any questions or concerns about our shipping policy, please contact us at support@indelibleimpressionz.com. We are here to help and are committed to making your experience with Indelible Impressionz seamless and satisfactory.
Thank you for choosing Indelible Impressionz for your personalized products. We appreciate your support and trust in our brand.